MUMBAI Airport Assistance (BOM) | Meet & Greet | Fast Track | VVIP, VIP & CIP Services across 1156 Airports in 195 Countries

Fast Track Assistance

Airport Assist assists passengers to pass more quickly across the busy security, immigration and check in desks of Mumbai Airport particularly during late-night international departures waves. Business travelers, elderly and passengers with shorter connection time find this service very handy.

Meet and Greet

Travelers are met by a special Airport Assist representative at the entrance to the terminal, curbside or arrival gate and are escorted through all the airport procedures. This is particularly beneficial in Mumbai Airport where the size of the terminal can be intimidating to new arrivals because of passenger traffic.

Lounge Access

Airport Assist has the capability to book premium lounges at Terminal 2 and Terminal 1 which have less noise, food, showers, Wi-Fi, charging stations, and workspaces, not in the busy boarding gates.

VIP Airport Assistance

To executives, celebrities, diplomats, wedding parties and high-end travellers, Airport Assist provides personalized airport services such as expedited services, lounge arrangements, baggage services and easy transportation through busy terminal areas.

Family/Special Needs Support

With special assistance, traveling with children or elderly relatives becomes less difficult by means of using Mumbai Airport. Airport Assist is able to arrange wheelchairs, stroller service, priority guiding and assistance in long distance walking passages within Terminal 2.

Baggage & Porter Assistance

Mumbai Airport is usually loaded with passengers carrying heavy international baggage, shopping luggage or carrying more than one suitcase. Airport Assist is an airport porter and baggage coordination service that assists passengers to navigate the crowded terminuses conveniently.

Transit Assistance

Being one of the largest international airport in India, Mumbai Airport accommodates high numbers of connecting passengers. Airport Assist assists passengers in terminal management, baggage re-check, domestic/international transfers, and timing of flights during layovers.

Layover & Connection Tips

Most of the international flights and a few domestic flights are served at Terminal 2 and few domestic airlines are served at Terminal 1. Depending on traffic, transfer times may vary between 20-40 minutes between terminals.
International departures between 10 PM and 3 AM are normally the busiest at Mumbai Airport. During these hours, security and immigration lines might be substantially increased.
The Airport has free Wi-Fi in all areas, but OTP-based authentication is more compatible with Indian mobile numbers.
The lounge is particularly useful when attending to night departures when the seats along the boarding gates are occupied early.
Outside arrivals, there are app-based cabs, prepaid cabs, and hotel transfers, but Mumbai traffic may significantly slow down the travel time during the rush hours.
Domestic-to-international transfers must have ample buffer time especially between Terminal 1 and Terminal 2 transfers.
Flight schedules are sometimes delayed during the monsoon season particularly during the heavy evening rain.
SIM card kiosks and telecom counters can be found at the arrivals, although today, many international travelers use the pre-landing activation of eSIMs.
Some of the best airport retail and art spaces in India can be found at Terminal 2, which makes longer layovers seem really pleasant, in comparison with most Indian airports.
Families with kids can sit in the quieter areas where the far-end gates are rather than in the central shopping areas.
Older passengers need to order a wheelchair service when they are planning their trip since the distance in the Terminal 2 may be long.
The art displays and museum-like corridors that the airport boasts of are worth visiting when one has longer layover.
To get the official regulations of Indian visa and transit, travelers must check: https://indianvisaonline.gov.in
With a layover of 6 or more hours, it is possible to make brief visits to the city like Bandra, Juhu or local cafes depending on the traffic conditions.

Airport Assistance Services